Adjuster TV
Adjuster TV
  • 852
  • 2 545 180
Is Your Ego Sabotaging Your Success in Claims?
👍👍👍 NEW! FREE 10-MACRO STARTER PACK🔥🔥🔥
Streamline the estimating process with new, ready-made Xactimate Macros for download every month.
adjustertvplus.com
=====================================================
E&O insurance: Download the FREE GUIDE all about the different kinds of insurance you - as the adjuster - should carry: www.cplic.net/adjustertv/
Learn how to become a property claims adjuster (FREE): www.adjustertv.com/start
Free Macro Starter Pack (with a free 7 day trial of AdjusterTV Plus): adjustertv.com/macros
=====================================================
Summary
The conversation discusses the importance of leaving ego at home and not taking things personally in the claims process. It emphasizes the need for effective communication and prioritizing tasks in time blocks. The conversation also touches on setting appointments and the importance of errors and omissions (E&O) and general liability insurance for adjusters.
Takeaways
Leave your ego at home and don't take anything personally in the claims process.
Effective communication is crucial in the claims process.
Prioritize tasks and allocate time blocks for different activities.
Be mindful when setting appointments and confirm details with the insured.
Errors and omissions (E&O) and general liability insurance are important for adjusters.
Titles
The Power of Effective Communication in Claims
Leaving Ego at Home: A Key to Success in Claims
Sound Bites
"You gotta leave your ego at home."
"Never take anything personally from any person at all that you run into in the entire claims process."
"Prioritizing tasks in time blocks is key."
Chapters
00:00
Leaving Ego at Home
01:28
Effective Communication
03:50
Setting Appointments
06:18
Errors and Omissions Insurance
=====================================================
FREE GUIDES
(Most popular!) Road To The Storm Guide: adjustertv.com/start
Resources & Gear Guide: adjustertv.com/resources
Licensing Guide: adjustertv.com/licensing-guide
Complete Claims Checklist: adjustertv.com/checklist
Storm Budget & Income Calculator: adjustertv.com/spreadsheet
=====================================================
TRAIN WITH MATT:
Fast Track To Deployment Certification: adjustertv.com/certify
Xactimate Training: adjustertv.com/xactimate-training#certification
Symbiltiy Training: adjustertv.com/symbility-training
The Elite Adjuster Method Book & Audio Book: adjustertv.com/book
=====================================================
Get your STATE ADJUSTER LICENSE (or DHS) here: www.adjustertv.com/licensing
===========
MORE FREE GUIDES
What is E&O INSURANCE do you need it:
www.cplic.net/adjustertv/
Pacesetter Claims Service:
www.adjustertv.com/pacesetter
===========
===========
PARTNERS
The Special Operations of Adjuster Training: Veteran Adjusting School.
www.adjustertv.com/vas
All licensing and CE in one place: AdjusterPro.
www.adjustertv.com/adjusterpro
The biggest party and networking event for adjusters:
www.adjustertv.com/naca
===========
By independent adjusters FOR independent adjusters
ego, claims process, communication, prioritizing tasks, time blocks, setting appointments, errors and omissions insurance, general liability insurance
#claimsadjuster #insuranceadjuster #xactimate #symbiity #haildamage #roofing #insurancecareer
Переглядів: 198

Відео

Adjusters Are LOSING Money From This Common Mistake!
Переглядів 4674 години тому
👍👍👍 NEW! FREE 10-MACRO STARTER PACK🔥🔥🔥 Streamline the estimating process with new, ready-made Xactimate Macros for download every month. adjustertvplus.com HAAG EDUCATION: Use code ADJUSTERTV for a discount on books, trainings, certifications, continuing ed credits, and tools at: haageducation.com/ Learn how to become a property claims adjuster (FREE): www.adjustertv.com/start Free Macro Starte...
Biggest Pet Peeves Of An Experienced Storm Manager
Переглядів 3347 годин тому
👍👍👍 NEW! FREE 10-MACRO STARTER PACK🔥🔥🔥 Streamline the estimating process with new, ready-made Xactimate Macros for download every month. adjustertvplus.com Learn how to become a property claims adjuster (FREE): www.adjustertv.com/start Free Macro Starter Pack (with a free 7 day trial of AdjusterTV Plus): adjustertv.com/macros Summary The conversation focuses on the expectations and stages of a ...
Are You Set Up to Fail in Your Adjuster Career?
Переглядів 5989 годин тому
👍👍👍 NEW! FREE 10-MACRO STARTER PACK🔥🔥🔥 Streamline the estimating process with new, ready-made Xactimate Macros for download every month. adjustertvplus.com Learn how to become a property claims adjuster (FREE): www.adjustertv.com/start Free Macro Starter Pack (with a free 7 day trial of AdjusterTV Plus): adjustertv.com/macros Summary This conversation provides advice for new adjusters on how to...
Woman Saves Blind Horse from Hail Storm (Adjuster Story)
Переглядів 21719 годин тому
👍👍👍 NEW! FREE 10-MACRO STARTER PACK🔥🔥🔥 Streamline the estimating process with new, ready-made Xactimate Macros for download every month. adjustertvplus.com HAAG EDUCATION: Use code ADJUSTERTV for a discount on books, trainings, certifications, continuing ed credits, and tools at: haageducation.com/ Learn how to become a property claims adjuster (FREE): www.adjustertv.com/start Free Macro Starte...
This Guy LOVES Being a Field Claims Manager - How Come?
Переглядів 42921 годину тому
👍👍👍 NEW! FREE 10-MACRO STARTER PACK🔥🔥🔥 Streamline the estimating process with new, ready-made Xactimate Macros for download every month. adjustertvplus.com E&O insurance: Download the FREE GUIDE all about the different kinds of insurance you - as the adjuster - should carry: www.cplic.net/adjustertv/ Learn how to become a property claims adjuster (FREE): www.adjustertv.com/start Free Macro Star...
This New Xactimate Macro Setup will Revolutionize Roof Estimating Workflow
Переглядів 590День тому
👍👍👍 NEW! FREE 10-MACRO STARTER PACK🔥🔥🔥 Streamline the estimating process with new, ready-made Xactimate Macros for download every month. adjustertvplus.com Learn how to become a property claims adjuster (FREE): www.adjustertv.com/start Free Macro Starter Pack (with a free 7 day trial of AdjusterTV Plus): adjustertv.com/macros FREE GUIDES (Most popular!) Road To The Storm Guide: adjustertv.com/s...
I Handled and Reviewed 10,000+ Property Claims Estimates... Here's My Photo Strategy
Переглядів 921День тому
👍👍👍 NEW! FREE 10-MACRO STARTER PACK🔥🔥🔥 Streamline the estimating process with new, ready-made Xactimate Macros for download every month. adjustertvplus.com Learn how to become a property claims adjuster (FREE): www.adjustertv.com/start Free Macro Starter Pack (with a free 7 day trial of AdjusterTV Plus): adjustertv.com/macros FREE GUIDES (Most popular!) Road To The Storm Guide: adjustertv.com/s...
I Applied These Three Tricks and Crushed My Competition for Claims Work
Переглядів 72114 днів тому
👍👍👍 NEW! FREE 10-MACRO STARTER PACK🔥🔥🔥 Streamline the estimating process with new, ready-made Xactimate Macros for download every month. adjustertvplus.com E&O insurance: Download the FREE GUIDE all about the different kinds of insurance you - as the adjuster - should carry: www.cplic.net/adjustertv/ Learn how to become a property claims adjuster (FREE): www.adjustertv.com/start Free Macro Star...
Are You Progressing Right? 4 Self-Checks for Adjusters
Переглядів 52314 днів тому
👍👍👍 NEW! FREE 10-MACRO STARTER PACK🔥🔥🔥 Streamline the estimating process with new, ready-made Xactimate Macros for download every month. adjustertvplus.com HAAG EDUCATION: Use code ADJUSTERTV for a discount on books, trainings, certifications, continuing ed credits, and tools at: haageducation.com/ Learn how to become a property claims adjuster (FREE): www.adjustertv.com/start Free Macro Starte...
First Major Hurricane Assignment: Here's What Could Go Wrong
Переглядів 68014 днів тому
👍👍👍 NEW! FREE 10-MACRO STARTER PACK🔥🔥🔥 Streamline the estimating process with new, ready-made Xactimate Macros for download every month. adjustertvplus.com Learn how to become a property claims adjuster (FREE): www.adjustertv.com/start Free Macro Starter Pack (with a free 7 day trial of AdjusterTV Plus): adjustertv.com/macros FREE GUIDES (Most popular!) Road To The Storm Guide: adjustertv.com/s...
What They Don't Tell You About Artificial Intelligence in Insurance
Переглядів 57021 день тому
👍👍👍 NEW! FREE 10-MACRO STARTER PACK🔥🔥🔥 Streamline the estimating process with new, ready-made Xactimate Macros for download every month. adjustertvplus.com HAAG EDUCATION: Use code ADJUSTERTV for a discount on books, trainings, certifications, continuing ed credits, and tools at: haageducation.com/ Learn how to become a property claims adjuster (FREE): www.adjustertv.com/start Free Macro Starte...
The Shocking Reality of AI in Insurance Industry
Переглядів 56921 день тому
👍👍👍 NEW! FREE 10-MACRO STARTER PACK🔥🔥🔥 Streamline the estimating process with new, ready-made Xactimate Macros for download every month. adjustertvplus.com E&O insurance: Download the FREE GUIDE all about the different kinds of insurance you - as the adjuster - should carry: www.cplic.net/adjustertv/ Learn how to become a property claims adjuster (FREE): www.adjustertv.com/start Free Macro Star...
Professional Adjuster Gets a Taste of Bad Insurance
Переглядів 73021 день тому
👍👍👍 NEW! FREE 10-MACRO STARTER PACK🔥🔥🔥 Streamline the estimating process with new, ready-made Xactimate Macros for download every month. adjustertvplus.com Learn more about the IA firm Crawford & Company: www.crawco.com/cat Learn how to become a property claims adjuster (FREE): www.adjustertv.com/start Free Macro Starter Pack (with a free 7 day trial of AdjusterTV Plus): adjustertv.com/macros F...
Under Surveillance: Your Customers Could Be Watching Your Every Move
Переглядів 90921 день тому
👍👍👍 NEW! FREE 10-MACRO STARTER PACK🔥🔥🔥 Streamline the estimating process with new, ready-made Xactimate Macros for download every month. adjustertvplus.com Learn more about the IA firm Crawford & Company: www.crawco.com/cat Learn how to become a property claims adjuster (FREE): www.adjustertv.com/start Free Macro Starter Pack (with a free 7 day trial of AdjusterTV Plus): adjustertv.com/macros F...
Memorial Day 2024
Переглядів 13721 день тому
Memorial Day 2024
Tips and Tricks for Successful Hurricane Insurance Claims - Basics for Beginners
Переглядів 86528 днів тому
Tips and Tricks for Successful Hurricane Insurance Claims - Basics for Beginners
Busted: A Deep Dive into Contractor and Homeowner Fraud
Переглядів 46728 днів тому
Busted: A Deep Dive into Contractor and Homeowner Fraud
Is Your Insurance Company Ripping You Off? Here’s The Truth
Переглядів 452Місяць тому
Is Your Insurance Company Ripping You Off? Here’s The Truth
The Biggest Regrets Of A Midlife Ex Adjuster & How To Avoid Them
Переглядів 875Місяць тому
The Biggest Regrets Of A Midlife Ex Adjuster & How To Avoid Them
Why Adjusters Are Losing Claims - and what to do about it
Переглядів 1 тис.Місяць тому
Why Adjusters Are Losing Claims - and what to do about it
Collective Bargaining: A Vital Move for Insurance Adjusters?
Переглядів 534Місяць тому
Collective Bargaining: A Vital Move for Insurance Adjusters?
Why Insurance Adjusters are Losing Their Jobs
Переглядів 2,7 тис.Місяць тому
Why Insurance Adjusters are Losing Their Jobs
Claims Not Fully Paid? Veteran Adjuster Reveals the Truth
Переглядів 1,2 тис.Місяць тому
Claims Not Fully Paid? Veteran Adjuster Reveals the Truth
Why You're So Easily Distracted: 5 Mistakes and How to Be More Productive
Переглядів 395Місяць тому
Why You're So Easily Distracted: 5 Mistakes and How to Be More Productive
Claims Professional: How to Jump into Commercial Insurance
Переглядів 605Місяць тому
Claims Professional: How to Jump into Commercial Insurance
Game Changer: How Tech is Favoring Independent Claims Adjusters
Переглядів 688Місяць тому
Game Changer: How Tech is Favoring Independent Claims Adjusters
Should you start your own IA firm and how?
Переглядів 667Місяць тому
Should you start your own IA firm and how?
Future-proof Your Adjusting Career: Stay Relevant
Переглядів 583Місяць тому
Future-proof Your Adjusting Career: Stay Relevant
The Secret Career Advancement Tip They Never Told You
Переглядів 745Місяць тому
The Secret Career Advancement Tip They Never Told You

КОМЕНТАРІ

  • @terryyoung6244
    @terryyoung6244 День тому

    yep

  • @kennethjones3299
    @kennethjones3299 День тому

    Hey Matt i just applied to Big Red for a staff position but have been an IA for two years. I want to get more experience and be a better adjuster. Do I have to give up my IA license to be a staff adjuster and do you think they will let me run CAT if I get called to run a deployment?

  • @InBrz
    @InBrz День тому

    I bought and sold cars out of dealer auctions for years part time while working my regular job, I loved it Am thinking today to get back into it again at 71 Is an addicting thing to do and a lot of fun Many times I've gone through and checked out 300 cars in one day

  • @ericred3731
    @ericred3731 2 дні тому

    Their adjusters are a joke. Lying Thieves would be a good way to describe them.

  • @NavVisualz
    @NavVisualz 2 дні тому

    Very helpful, thank you!

  • @justhunt1070
    @justhunt1070 2 дні тому

    Adjusters get deployed and paid by the carrier or by the ia firm ?

  • @SpeedlimitARKANSAS
    @SpeedlimitARKANSAS 3 дні тому

    Can I use an iPhone 📱 14 pro max unload the XactimaTE and sketch with the iPhone ?

  • @claytonmcgrath8829
    @claytonmcgrath8829 3 дні тому

    That guy seems fun to work for😂

  • @clippyrema2678
    @clippyrema2678 3 дні тому

    Definitely agree with writing the estimate right there pay the insured as quickly as possible and let the desk handle the rest if need to be. 👍

  • @Sadams707
    @Sadams707 3 дні тому

    He said stay out of his hair 😂

  • @justhunt1070
    @justhunt1070 3 дні тому

    Just so thankful good people like you exist and are willing to share knowledge on how to make decent money im 32 and ive never had anyone explain to me a good way to make money

  • @rlambert001
    @rlambert001 4 дні тому

    Great video. I started my career last June in the field. And being a slow year I was only running claims for one IA firm because I took a course with them. But I’ll say the most important thing you need to get started is support. I needed the support of my wife, both emotional, and financial for us to have me make this change. It wasn’t an easy transition, and then I needed the support of the IA firm and a mentor for knowledge. I was a deer in the headlights. I watched a lot of your videos and have commented on them throughout the year. But without support, you can only go so far. And in 2024, more claims have come my way with all the weather we’ve had in Texas and firms I’ve contacted in the past are now reaching out to me to run claims because everyone is getting behind on claims. If you’re just getting started then you have to spend all this time learning and collecting certifications. And get on a bunch of rosters. The work will come. Be honest and don’t rush your claims. You will make mistakes. It’s all good.

  • @BeyondBeauty20
    @BeyondBeauty20 4 дні тому

    Hey Max, thank you so much for this video. I am currently an auto liability adjuster with a major insurance carrier and have been so for over a year. I want to transition to an IA, so your video was extremely informative. Because I am a file owner for auto claims I know I have a pretty good understanding of auto damage claims. This video gave E the motivation I need to take the leap to get my license and get started ❤

  • @chrisstimpfle3768
    @chrisstimpfle3768 5 днів тому

    What’s your advice on transitioning from a desk adjuster position to IA working daily claims? Any tips on trying to make the change as smooth as possible? Located in CA with residential license for 3 years now working desk

  • @TomekaJackson-nn8ip
    @TomekaJackson-nn8ip 7 днів тому

    Thanks!

  • @bigd955
    @bigd955 7 днів тому

    I want to be an auto adjuster

  • @SovereignMax
    @SovereignMax 9 днів тому

    Im a plumber and the head of maintenance at a university. Im hoping ill be a good candidate for employment as an adjuster.

  • @jasonfonseca6394
    @jasonfonseca6394 11 днів тому

    USAA wants a pic of every damaged roof vent. Those pics add up quickly.

    • @AdjusterTV
      @AdjusterTV 11 днів тому

      Yes always do as they ask. But the baseline photos will suffice for most carriers and claims. Tell the story!

  • @juttybear7024
    @juttybear7024 13 днів тому

    What is the best way for restoration vendors to build relationships with field adjusters? I have been in restoration for 10 years. I have a lot of great contacts, but the guys who really kill it have great adjuster relationships feeding them work. I have worked with several adjusters when I was in Operations at Servpro, but I could never build an ongoing relationship. My company is National and we are on most TPAs. Contractor Connection, Alacrity, etc. I’m interested in getting advice from an actual adjuster. I’m on the sales side now so I don’t have the exposure to adjusters like I used to in operations. I’d love to get your opinion. Thanks

    • @AdjusterTV
      @AdjusterTV 11 днів тому

      Hey there.. well, we can't "feed" work to contractors. But when I worked daily claims from home (fires, water damage, etc) I would see the same contractors over and over again and the best guys I liked working with were friendly and not always trying to slide in extra stuff to their estimates for a better negotiating position.

  • @shondahogan1487
    @shondahogan1487 14 днів тому

    My adjuster has been lying so much

  • @Lucybluee
    @Lucybluee 15 днів тому

    I’m curious as to the pay rate for independent file reviewers. Do you have a video on that or range for daily and cat reviewers?

    • @AdjusterTV
      @AdjusterTV 15 днів тому

      The pay is quite variable. Often file reviewers will be paid either by the hour or by the day/half day

    • @Lucybluee
      @Lucybluee 15 днів тому

      @@AdjusterTV thank you. I ask bc I started reviewing and it’s by the file. And with supplements or any reason for a reopen or kickback, I don’t find the at file rate the best way to go. This is helpful.

  • @Maumau28flo
    @Maumau28flo 15 днів тому

    What about a corporate job as an adjuster? I’ve been in insurance sales for 16 years…. But thinking of doing something different!

    • @AdjusterTV
      @AdjusterTV 11 днів тому

      There are lots of staff jobs available in claims at most companies. Your sales experience will come in handy on the customer service side of things.

  • @Dirtyrpide4life
    @Dirtyrpide4life 15 днів тому

    How may I contact you (about my interest in further knowledge trying to educate myself about the industry & my experience transitioning from the repairs RV, commercial trucks , auto body , along with my building and construction residential)

    • @AdjusterTV
      @AdjusterTV 15 днів тому

      Hey, dirty.. here is the best place to start: adjustertv.com/road-to-the-storm-claims-adjuster-guide If you have questions beyond that then go to adjustertv.com/contact

  • @andredpita2475
    @andredpita2475 16 днів тому

    how to change the english(united kingdom) to english (united states)?

  • @alaskanassassin7332
    @alaskanassassin7332 17 днів тому

    Meanwhile you’re flying a drone over my house. SMH. 🤦‍♂️

    • @AdjusterTV
      @AdjusterTV 11 днів тому

      Most insurance companies disallow drones.

  • @johnnyhamm8058
    @johnnyhamm8058 17 днів тому

    What a coincidence! I have a hat just like the one Matt is wearing today! - This was a relevant video for me. Subject matter was spot on for me.

  • @KevinODonnelltelebanger
    @KevinODonnelltelebanger 18 днів тому

    Can you make a video of you closing 7 hail claims a day?

  • @newbeginning8095
    @newbeginning8095 18 днів тому

    I recently passed my Adjuster license exam for the state of Georgia last Thursday. I just paid for my license application. I want to be and IA and be remote and not travel as much or at all. I will be taking the agent exam this month also. I wanted to know how can I leverage both licenses.

  • @Robbobshiskabob
    @Robbobshiskabob 18 днів тому

    I would say writing the line items correctly for the company you're writing them for and learning what they want....started for 6 months...torn my Achilles in two, four months later i feel like im starting over learning fresh, and im not near large towns so not to many claims.

  • @thetruth7046
    @thetruth7046 18 днів тому

    Off topic: Who has the best course for the 5hr Law and Ethics CE’s?

  • @lyterkillsling
    @lyterkillsling 19 днів тому

    I learned A LOT from Geoff @ Pilot!

  • @eddie6598
    @eddie6598 19 днів тому

    Diversification is best, however when you work as an IA for lets say big red then your experience is with only big red and all the firms only want to deploy you for is you guessed it big red. Sometimes it can be very difficult and take a long time to establish yourself with other carriers or even smaller firms running dailies. If you have never done dailies then the only opportunity you will likely have to get into the daily market is when their dedicated daily adjusters leave for a cat deployment. This recent market shift was a rough one I watched the vast majority of large firms rosters get absorbed into staff positions, upper management included. Last year was a good opportunity for the carriers to do this since we had no hurricanes to create the extra work, I feel like many new staff employees will jump ship when things get hot and heavy if several storms hit back to back. It will no doubt be entertaining, so get your popcorn.

  • @jimday2264
    @jimday2264 20 днів тому

    What special type of tool asked the vaccination question

  • @josephtarlue6871
    @josephtarlue6871 20 днів тому

    Mr. Geoffrey is one of the most outstanding trainers! The class was amazing!!! Thanks you adjuster TV for this interview!

  • @Golden3y3
    @Golden3y3 21 день тому

    Been spending a lot of time watching all your videos appreciate all your time very educating

  • @mybirds2525
    @mybirds2525 21 день тому

    So you idiots believe NOAA? The Atlantic and Gulf of Mexico are 4C colder than usual consult the NOAA SST Maps. This is Eco-Terrorism.

  • @stormbustin2024
    @stormbustin2024 22 дні тому

    Is software like docusketch going to be available to carriers adjusters?

  • @kravenmoorehead7927
    @kravenmoorehead7927 22 дні тому

    Too ALL Veterans, thank you for your service to America. We appreciate your sacrifices. 🙏

  • @rlambert001
    @rlambert001 23 дні тому

    Yeah, I’ve thought about the apps that carriers can use to close claims without IA. But people often struggle with following instructions and may not take the best photo for the AI to work right. I saw a sketch from a company that does AI photo sketching and it was off by almost half a foot (short). So AI is great and can speed up the process but it will still an IA to verify and provide good service.

  • @pattersonadjustertraining
    @pattersonadjustertraining 23 дні тому

    Geoff and Matt are the best!

  • @badbananas
    @badbananas 24 дні тому

    After an insured makes a claim the insurance company almost always non renews the policy. In some cases they keep the insured but having been an agent I can confidently say that that info is not accurate. Rough guess more than half the cat claims that get filed either come with a massive increase on renewal and the insured leaves on their own or they non renew the policy. Either way the insurance company doesn't care about the customer at all, most will pay the claim with no complaint but others will fight the claim tooth and nail (farmers) but almost all of them cancel the policy if thats a option, non renews or increases the premium through the roof forcing the insured to seek another carrier. On that note all carriers want you to treat the client with the utmost respect even if you're denying a claim or they plan on non renewing the insured.

  • @thehealthgod
    @thehealthgod 24 дні тому

    Pilot renfroe primarily uses statefarm alacrity and eberl uses them alot too

  • @georgecavros3503
    @georgecavros3503 24 дні тому

    Thank you for your videos. This will be my First time doing CAT claims adjusting this yr w colonial. Based in Florida

  • @aidenpolaski6489
    @aidenpolaski6489 24 дні тому

    Is there any way to get into adjusting without a truck or van?

    • @AdjusterTV
      @AdjusterTV 24 дні тому

      Start with what you have. You don't need a truck, van, or RV.

  • @SsnoOm
    @SsnoOm 25 днів тому

    SCAMERS

    • @AdjusterTV
      @AdjusterTV 24 дні тому

      You might want to get a salve or something for that rash.

  • @robmartin1516
    @robmartin1516 25 днів тому

    I always assume I’m being watched & listened to.

  • @datngamc
    @datngamc 26 днів тому

    Thanks to all you veterans out there!

  • @darrellbrown3691
    @darrellbrown3691 27 днів тому

    I couldn't stop thinking about submitting my eyelashes.